Accident Management
We Handle Everything
Involved in a motorcycle accident that wasn't your fault? Our expert team manages your entire claim — from replacement bike to full repairs — at no cost to you.
How It Works
We work with your insurer and the third party's insurer to get you back on the road quickly.
01
Contact Us
Call or fill in the form below. One of our accident management specialists will be in touch within 24 hours.
02
We Assess
We assess liability and take care of all paperwork and communication with insurers on your behalf.
03
Replacement Bike
If you're not at fault, we arrange a like-for-like replacement motorcycle so you stay on the road.
04
Repairs & Recovery
We repair your motorcycle at one of our London workshops and recover any costs from the at-fault party.
What We Offer
- Free accident management – no cost to you if the accident wasn't your fault
- Like-for-like replacement motorcycle during your claim
- Expert handling of all insurer communications
- Motorcycle repairs at our London workshops
- Recovery and delivery service
- Support in multiple languages (English, Portuguese, Spanish, French, Arabic, Bengali, Punjabi, Polish)
- No win no fee claim support
- 3 convenient London locations: Catford, Tooting & Sutton
Important: What to Do at the Scene
- Ensure your safety and call 999 if anyone is injured
- Do not admit fault – even if you feel you may be partly responsible
- Exchange details with all parties (name, address, insurer, reg plate)
- Take photos of all vehicles, road positions, damage and any injuries
- Get contact details from any witnesses
- Notify your insurer immediately
- Contact NGN Motors – we'll guide you through the next steps
Make a Claim
Complete the form and we'll contact you within 24 hours.