Privacy & Cookie Policy
How we protect your personal information
Introduction
NGN Motors ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name, address, email address, and phone number
- Payment and billing information
- Driver's licence information (for rentals)
- Vehicle registration details
- Service history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Process your orders and bookings
- Provide customer service and support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Send MOT and tax reminders (if subscribed)
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Remember your preferences and settings
- Analyse website traffic and usage
- Provide personalised content
- Enable shopping cart functionality
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your choices (e.g., branch selection)
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers (payment processors, email services)
- Law enforcement when required by law
- Business partners (with your consent)
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption, secure servers, and access controls.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Withdraw consent
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@neguinhomotors.co.uk
Phone:
Address: NGN Motors, NGN 9-13 Catford Hill, London SE6 4NU
Last updated: February 2026